Policies & Information

RESERVATIONS

Reservations are tentative until a 50% deposit is received. We accept cash, Master Card, Visa, Money Orders, and Travelers Cheques. Your balance is due upon arrival. We do not accept personal or business checks upon arrival. 

Once a deposit is received, your reservation is confirmed. Sorry, deposits and payments are not refundable or transferable as we will have turned many friends away.

Reservations are guaranteed until 8 pm on the date of arrival.

PETS

No pets.

RESPONSIBILITIES UPON DEPARTURE

All rooms must be tidied and kept in the condition it was in upon your arrival.

ONLY REGISTERED GUESTS ALLOWED

The Waters Edge Lodge, LLC is a private facility, and the accommodations and facilities are intended for use by our guests only. If your relatives or friends plan to visit with you, ask them to do so at a public area, beach, amusement park, restaurant, etc.

ARRIVAL TIME

Arrival time is 3 pm to 6 pm. The office closes promptly at 6 pm, and check-in must be prior to 6 pm.

If you are running late, please call and notify us at 518-878-3906.

DEPARTURE TIME

Departure time is no later than 10 am. This allows us enough time to clean all units thoroughly.

OFFICE HOURS

10am-6pm

IMPORTANT INFORMATION

• THIS IS A NON-SMOKING PROPERTY. SMOKING IS STRICTLY PROHIBITED IN ALL OF OUR UNITS.
• Children must be with parents or designated responsible adults at all times.
• Swimming and beach towels are not provided.
• Daily maid service available upon request.
• Trash will be picked up each morning by 10 am daily. Please place it in the garbage cans provided and secure the lid.
• A $250.00 cleaning fee will be imposed on anyone not complying. Violators will be asked to vacate the premises without a refund or credit. Maximum occupancy on rooms is not to be exceeded at any time and is listed on the rooms page. This number includes adults, children, toddlers, and infants.
• Campfires are permitted until 11 pm and must be extinguished properly before leaving them.
• If you will be arriving after 6 pm, please notify the office of your late arrival to guarantee your reservation, or the reservation will be canceled, and no refund will be issued. You must notify our office and request a late check-in.
• Check-In Hours are from 3:00PM – 6:00PM. Office closes promptly at 6:00PM daily.
• Checkout 10:00am.
• Late departure will incur a charge of the daily rate of the unit.
• No refunds for early departures or cancellations.
• Waters Edge Lodge, LLC is committed to providing responsible lodging and recreation for the health and safety of its guests, employees, and the Lake George community. We are very excited to welcome our guests.